Mercedes-Benz Australia has recalled 1015 examples of the Sprinter as the supplied jack may collapse while lifting the van.

    “The jack provided with the vehicle may not include a base plate,” the carmaker says in its recall notice. 

    “The jack does not comply with the mandatory standard for vehicle jacks (Consumer Protection Notice No.1 of 2010) Consumer Product Safety Standard for Vehicle Jacks.

    “The vehicle jack may collapse while in use, causing serious injuries or death.”

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    • A total of 1015 vehicles built between 2018 and 2023 are affected
    • The Vehicle Identification Number (VIN) list is attached here
    • The recall notice is attached here

    If you own an affected Sprinter, Mercedes-Benz will contact you to schedule an appointment with your preferred dealer to have the work carried out as soon as possible, free of charge.

    For more information about the recall, you can call Mercedes-Benz’s customer assistance centre on 1300 762 718.

    MORE: Everything Mercedes-Benz Sprinter

    Jordan Mulach

    Born and raised in Canberra, Jordan has worked as a full-time automotive journalist since 2021, being one of the most-published automotive news writers in Australia before joining CarExpert in 2024.

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