It’s one thing to compare car sticker prices on the showroom floor, but that’s far from the only variable at play when purchasing a new car.
Manufacturers are also competing to offer the best value ownership experience long after you’ve signed on the dotted line.
Whether it’s a long warranty, more affordable servicing, or extra customer support, the differences between model ownership programs can be significant, tipping the value ledger one way or the other.
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So, which of the most popular cars on Australian roads offers the best aftersales support? Here’s a breakdown for each.
| Make/model | Service intervals | Capped-price servicing | Total capped-price servicing cost | Average annual capped-price servicing cost |
|---|---|---|---|---|
| Ford Ranger | 12 months or 15,000km | 4 years | $1516 | $379 |
| Toyota HiLux | 6 months or 10,000km | 3 years | $1470-1740 | $490-580 |
| Toyota RAV4 | 12 months or 15,000km | 5 years | $1300 | $260 |
| Mitsubishi Outlander | 12 months or 15,000km | 5 years | $4040-5490 | $404-549 |
| Tesla Model Y | N/A | N/A | N/A | N/A |
| Isuzu D-Max | 12 months or 15,000km | 5 years | $2245 | $449 |
| Mazda CX-5 | 12 months or 15,000km | 7 years | $2986-3472 | $427-496 |
| Ford Everest | 12 months or 15,000km | 5 years | $1895 | $379 |
| Toyota Corolla | 12 months or 15,000km | 5 years | $1225 | $245 |
| MG ZS | 12 months or 10,000km | 7 years | $2057 | $294 |
Ford Ranger
The Ford Ranger is the best-selling car in Australia, and all buyers are entitled to four years of capped-price servicing.
Logbook servicing is required every 12 months or 15,000km, whichever comes first, with the first four visits capped at $379.
Buy any Ford and you get a five-year, unlimited-kilometre warranty.
| Ownership program | Ford Ranger |
|---|---|
| Warranty | 5 years, unlimited kilometres |
| Total capped-price service cost (4 years, 60,000km) | $1516 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | Up to 7 years (service activated) |
| Capped-price servicing | 4 years |
| Average annual service cost | $379 |
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Toyota HiLux
The Toyota HiLux is the Ranger’s closest competitor, and it’s the Ford that takes the points on servicing costs.
Service pricing is capped between $245 and $290 per visit for the first six visits, less than the Ranger. However, HiLux owners are required to service their utes twice as often, or every six months.
As a result, the annual cost of servicing a HiLux is greater, from the base models right up to the new V-Active variants.
Toyota also charges $99 per year for roadside assistance, a service that is offered free of charge by most mainstream manufacturers.
| Ownership program | Toyota HiLux |
|---|---|
| Warranty | 5 years, unlimited kilometres – standard 7 years, unlimited kilometres – extended 5 years, unlimited kilometres – 48V battery (standard) 7 years, unlimited kilometres – 48V battery (extended) 7 years, unlimited kilometres – perforation (rust through panel) 1 year, 20,000km – utility deck panels (paint/surface rust) 2 years, unlimited kilometres – 12V battery |
| Total capped-price service cost (3 years, 60,000km) | $1470-$1740 (V-Active) |
| Service intervals | 6 months or 10,000 kilometres |
| Roadside assistance | $99 per year |
| Capped-price servicing | 3 years |
| Average annual service cost | $490-$580 (V-Active) |
Interested in a Toyota HiLux? CarExpert’s specialists can help you find a deal.
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Toyota RAV4
Toyota offers an affordable ownership experience with the RAV4 SUV, capping service prices at an average of $260 per year for the first five years.
The warranty period spans five years across the range, although coverage can be extended to seven years if owners service their car within the Toyota dealer network.
Toyota charges $99 per year for roadside assistance right across the model line-up.
| Ownership program | Toyota RAV4 |
|---|---|
| Warranty | 5 years, unlimited kilometres – standard 7 years, unlimited kilometres – extended 5 years, unlimited kilometres – 48V battery (standard) 7 years, unlimited kilometres – 48V battery (extended) |
| Total capped-price service cost (5 years, 75,000km) | $1300 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | $99 per year |
| Capped-price servicing | 5 years |
| Average annual service cost | $260 |
Interested in a Toyota RAV4? CarExpert’s specialists can help you find a deal.
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Mitsubishi Outlander
Mitsubishi was the first manufacturer to introduce a conditional 10-year warranty, provided you take advantage of capped-price servicing at a Mitsubishi dealer for that entire period.
Outlander owners who service their vehicle through the Mitsubishi dealer network gain access to a decade of capped-price servicing, with an average annual cost of $404 per year for internal-combustion engine variants and $549 for plug-in hybrid (PHEV) variants.
The inclusion of free roadside assistance is also conditional, maxing out at five years.
| Ownership program | Mitsubishi Outlander |
|---|---|
| Warranty | 5 years or 100,000km – standard 10 years or 200,000km – conditional 8 years or 160,000km – PHEV battery |
| Total capped-price service cost (10 years, 150,000km) | $4040-$5490 (PHEV) |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | Up to 5 years – service activated |
| Capped-price servicing | Up to 10 years |
| Average annual service cost | $404-$549 (PHEV) |
Interested in a Mitsubishi Outlander? CarExpert’s specialists can help you find a deal.
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Tesla Model Y
There’s not much to say here, because the Tesla ownership program is very fluid.
Tesla does not publish service intervals for the Model Y.
It recommends a brake fluid check every 24 months, cabin air filters every two years, HEPA filter replacement at three years, and an air-conditioning service every four years, in addition to standard wheel balancing and tyre rotation.
| Ownership program | Tesla Model Y |
|---|---|
| Warranty | 4 years or 80,000 kilometres |
| Battery warranty | 8 years or 192,000km – AWD models |
Interested in a Tesla Model Y? CarExpert’s specialists can help you find a deal.
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Isuzu D-Max
The Isuzu D-Max is Australia’s third best selling ute, and it costs an average of $449 to service each year for the first five years.
The Japanese carmaker caps service costs at $2245 for the first five years, with servicing required every 12 months or 15,000km apart from a complimentary three-month service.
When you service on schedule at an Isuzu dealer, up to seven years of roadside assistance is offered.
| Ownership program | Isuzu D-Max |
|---|---|
| Warranty | 6 years, 150,000km |
| Total capped-price service cost (5 years, 75,000km) | $2245 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | Up to 7 years – service activated |
| Capped-price servicing | 5 years |
| Average annual service cost | $449 |
Interested in a Isuzu D-Max? CarExpert’s specialists can help you find a deal.
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Mazda CX-5
Servicing costs for the Mazda CX-5 vary depending on which of the three available engines is fitted.
Base G20 models cost an average of $427 per year to service over the first seven years, while top-spec G35 variants cost an average of $496 per year.
Servicing prices are capped for the first seven years right across the range, although the complimentary roadside assistance period ends after five years.
| Ownership program | Mazda CX-5 |
|---|---|
| Warranty | 5 years, unlimited kilometres |
| Total capped-price service cost (7 years, 105,000km) | G20 – $2986 G25 – $3031 G35 – $3472 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | 5 years |
| Capped-price servicing | 7 years |
| Average annual service cost | G20 – $427 G25 – $433 G35 – $496 |
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Ford Everest
The Ford Everest is sold with five years of capped-price servicing, with an average annual cost of $379 over that time.
All variants share the same ownership program, which also includes up to seven years of complimentary roadside assistance.
The Everest is covered by Ford’s five-year, unlimited-kilometre warranty.
| Ownership program | Ford Everest |
|---|---|
| Warranty | 5 years, unlimited kilometres |
| Total capped-price service cost (5 years, 75,000km) | $1895 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | Up to 7 years – service activated |
| Capped-price servicing | 5 years |
| Average annual service cost | $379 |
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Toyota Corolla
The Toyota Corolla is the cheapest car to service from this list, requiring an average annual spend of $245 for the first five years.
However, you’ll have to shell out an extra $99 per year if you want Toyota’s roadside assistance sercice.
In addition to affordable servicing, all Corolla models are backed by Toyota’s standard five-year, unlimited-kilometre warranty.
| Ownership program | Toyota Corolla |
|---|---|
| Warranty | 5 years, unlimited kilometres – standard 7 years, unlimited kilometres – extended 10 years, unlimited kilometres – extended for hybrid models |
| Total capped-price service cost (5 years, 75,000km) | $1225 |
| Service intervals | 12 months or 15,000 kilometres |
| Roadside assistance | $99 per year |
| Capped-price servicing | 5 years |
| Average annual service cost | $245 |
Interested in a Toyota Corolla? CarExpert’s specialists can help you find a deal.
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MG ZS
The MG ZS’ first seven services are capped at $251, $298, $301, $359, $249, $350, and $249.
Servicing is required every 12 months or 10,000km, whichever comes first. MG offers seven-year capped-price servicing under its Precise Price Servicing scheme.
The Chinese carmaker recently extended its warranty program from seven years and unlimited kilometres to 10 years or 250,000km.
| Ownership program | MG ZS |
|---|---|
| Warranty | 10 years, 250,000km |
| Total capped-price service cost (5 years, 75,000km) | $2057 |
| Service intervals | 12 months or 10,000km |
| Roadside assistance | 10 years – service activated |
| Capped-price servicing | 7 years |
| Average annual service cost | $294 |
Interested in a MG ZS? CarExpert’s specialists can help you find a deal.
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