One of the new Mitsubishi Triton’s driver assistance features has been ticking drivers off, and now it’s getting fixed.
Mitsubishi Australia has confirmed it’s starting a service campaign to roll out updated software for the driver monitoring system (DMS).
This will be installed at customers’ next scheduled service, however customers can contact their dealer to organise a fix ahead of time if they don’t want to wait.
“The latest DMS calibration will be applied to all new Tritons sold, with immediate effect,” the company said in a press release.
Mitsubishi says the updated software “continues to support the driver’s safety while reducing operational sensitivity to certain natural movements”.
The company also says it has raised the minimum speed threshold.
Despite this, it expects the Triton will retain its five-star ANCAP rating as it says the updated calibration still adheres to strict safety protocols “while not overly impacting the user experience”.
“Since the all-new Triton’s launch in February this year, MMAL (Mitsubishi Motors Australia Limited) has been actively seeking feedback across several key stakeholders,” said Mitsubishi Australia CEO Shaun Westcott.
“This includes dealers and media, but also – crucially – all-new Triton customers.
“In collating that feedback, we have leveraged our core market relationship with Mitsubishi Motors Corporation to identify areas of potential future improvement that we believe can maximise our customers’ ownership experience.
“The updated Driver Monitoring System software is evidence of our agility to respond quickly to stakeholder feedback.”
Owners and media alike have been complaining about the sensitivity of the system.
“The main complaint about the Triton around town is its driver monitoring system, which just doesn’t shut up,” we said in our review of the Triton GLX+.
“Look at the touchscreen, and it chimes. Lean your head to see around the windscreen pillars, and it chimes. Rest your hand on the top of the wheel at a set of lights, and it chimes.
“It’s hypersensitive, and requires diving through menus in the driver display to switch off every time you turn the car on – how’s that for distracting?”
Mitsubishi is far from the first company to update driver assist software in response to customer and media feedback.
Shortly after its launch, Chery rolled out an update for its Omoda 5’s driver assist systems, including its driver attention monitoring which in our testing proved to ding incessantly.
Hyundai is also rolling out a fix for its much-criticised overspeed alert.